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    • Technical Support

      NEB strives to offer the highest level of customer service, with a personalized approach; speak with one of our scientists to get your questions answered.

      OverviewRequest support

    • US Customer & Order Support

      Our Customer Service representatives are available to answer questions about your order, product availability, pricing and shipping.

      OverviewRequest support

    • International Customer & Order Support

      Access the contact information and web addresses for our international subsidiary offices and distribution network.

      International contact info

    • Customer Suggestions & Feedback

      Have a suggestion for the improvement of our products & services? We are always looking to improve. Share your ideas with us!

      Send feedback/suggestions

    • Find My Local US Sales Representative

      Access the contact information for your the US sales representative in your region, or request to be contacted.

      Find repRequest to be contacted

    • New Lab/Biotech Discount

      Are you setting up a new lab, either academic or biotech startup? Learn more about how you can take advantage of our one-time 40% discount offer.

      Learn more

    • Catalog & Literature Request

      Order print copies or download PDFs of some of our most popular literature, including brochures, posters, and the NEB Catalog & Technical Reference [print only].

      Request Catalog & Literature

    • NEBnow® Freezer Program

      Benefit from the convenience of onsite access to our high quality reagents with the NEBnow Freezer Program.

      OverviewFreezer locator

    • NEBsolutions® / OEM

      Looking for custom or bulk products & packaging? Learn more about the benefits of collaborating with NEB.

      OverviewSubmit an inquiry

    • Student Services & Materials

      NEB provides educational course support, molecular biology training and supporting materials for iGem and BioBuilderClub.

      Learn moreRequest materials

    • Packaging & Shipping

      Learn more about how NEB products are packaged and delivered, including how to qualify for free shipping.

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    • Quality Assurance

      NEB strives to deliver the highest quality products; learn more about our quality policy.

      Learn more