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New England Biolabs is headquartered in Ipswich, MA, USA, and has extensive worldwide distribution through a network of exclusive distributors, agents and subsidiaries.

We are always happy to help you! US customers can reach us through our US headquarters. For contacts in other countries, please select your country from the subsidiary/distributor list found below:

For countries not listed, please contact:

intorder@neb.com

New England Biolabs

240 County Road

Ipswich, MA 01938-2732

978-927-5054

1-800-632-5227

Fax: 978-921-1350

info@neb.com

Technical Support US Customer and Order Support General Inquiries
  • Current Location
    • USA

      UNITED STATES

      New England Biolabs Ltd.

      240 County Road
      Ipswich, MA 01938-2732

      978-928-5054 ,1-800-632-5227

      Fax: 978-921-1350

      Email: info@neb.com
      www.neb.com

  • Subsidiaries / Distributors
    • North America
      • Canada

        CANADA

        Subsidiary

        New England Biolabs Ltd.

        9 Carlow Court, Unit 3
        Whitby , Ontario L1N 9T7

        Canada

        Telephone: 905-665-4632 (toll-free 1-800-387-1095)

        Fax: 905-665-4630 (toll-free 1-800-563-3789)

        Email: info.ca@neb.com
        Tech Support: www.neb.ca/technical_support.php
        www.neb.ca

      • Mexico

        MEXICO

        Distributor

        Quimica Valaner S.A. de C.V.


        Jalapa 77 Col Roma 06700 D.F.

        Mexico 06700 D.F.

        Telephone: (52) 5525 5725

        Fax: (52) 5525 5625

        Email: servicioaclientes@valaner.com
        www.valaner.com

      • USA

        UNITED STATES

        New England Biolabs Ltd.

        240 County Road
        Ipswich , MA 01938-2732

        United States

        978-928-5054 ,1-800-632-5227

        Fax: 978-921-1350

        Email: info@neb.com
        www.neb.com

    • Europe
      • Austria

        AUSTRIA

        Subsidiary

        Supplied Through New England Biolabs GmbH

        Brüningstrasse 50, Geb.B852
        65926 Frankfurt am Main

        Germany

        Telephone: (0) 69/305 23140
        Free Call: 00800/246 52277 (0800 BIOLABS)

        Fax: (0) 69/305 23149
        Free Fax: 0800/246 5229 (0800 BIOLABX)

        Email: info.de@neb.com
        www.neb-online.de

      • France

        FRANCE

        Subsidiary

        New England Biolabs France

        5 rue Henri Desbruères Genopole Campus 1
        Bâtiment 6 - RDC 91 030 EVRY cedex

        France

        N° verts:
        Service Client: 0800 100 632 (info.fr@neb.com)
        Technique: 0800 100 633 (techsupport.fr@neb.com)
        Fax: 0800 100 610
        www.neb-online.fr

      • Germany

        GERMANY

        Subsidiary

        New England Biolabs GmbH

        Brüningstrasse 50, Geb. B852
        65926 Frankfurt am Main

        Germany

        Telephone: +49 (0) 69/305 23140
        Free Call: 0800/246 5227 (0800 BIOLABS)

        Fax: +49 (0) 69/305 23149
        Free Fax (DE): 0800/246 5229 (0800 BIOLABX)

        Email: info.de@neb.com
        Tech Support: techsupport.de@neb.com
        www.neb-online.de

      • UK

        UNITED KINGDOM

        Subsidiary

        New England Biolabs (UK) Ltd.

        75/77 Knowl Piece, Wilbury Way
        Hitchin , Herts SG4 0TY

        United Kingdom

        Telephone: (01462) 420616

        Fax: (01462) 421057, Fax Free: 0800 435682

        Accounts: 0800 652 2891
        Sales and General Enquiries: 0800 318486
        Technical Support: 0800 652 2890
        Technical Support: techsupport.uk@neb.com
        Email: info.uk@neb.com
        www.neb.uk.com

      • Belgium

        BELGIUM

        Distributor

        Bioké

        Schuttersveld 2
        2316 ZA , Leiden

        The Netherlands

        Telephone: +31 (0)71 720 0220
        Telephone: Belgium 0800 71640
        Fax: +31 (0)71 891 0019
        Email: info@bioke.com
        www.bioke.com

      • Bulgaria

        Bulgaria

        Distributor

        19, Dunav Str.
        1000 Sofia,

        Bulgaria

        Telephone: +359 2 983 96 49

        Fax: +359 2 983 2211

        www.elta90.com

      • Croatia

        CROATIA

        Distributor

        Ured: Gospodska 25 10090 Zagreb

        Croatia

        Telephone: 01/3778 484

        01/3778 585

        Email: skalpeli@skalpeli.hr
        www.skalpeli.hr

      • Czech Republic

        CZECH REPUBLIC

        Distributor

        Biotech a.s.

        Sluzeb 4
        108 52 , Praha 10

        Czech Republic

        Telephone: +420 272 701 739

        Fax: +420 272 701 742

        Email: biotech@biotech.cz
        www.biotech.cz

      • Denmark

        DENMARK

        Distributor

        BioNordika Denmark A/S

        Marielundvej 48, 1. 
        DK-2730 Herlev

        Denmark

        Telephone: +45 3956 2000

        Fax: +45 3956 1942

        Email: info@bionordika.dk
        www.bionordika.dk

      • Estonia

        ESTONIA

        Distributor

        Supplied through BioNordika Sweden AB

        Norrbackagatan 47A 113 34 Stockholm

        Sweden

        Telephone: +46 8 30 60 10

        Fax: +46 8 30 60 15

        Email: info@bionordika.se
        www.bionordika.se

      • Finland

        FINLAND

        Distributor

        BioNordika (Finland) Oy

        Kutomotie 18
        00380 Helsinki

        Finland

        Telephone: +358 (0) 207 410 270

        Fax: +358 (0) 207 410 277

        Email: info@bionordika.fi
        www.bionordika.fi

      • Greece

        GREECE

        Distributor

        Bioline Scientific

        1 Meg. Alexandrou Str.
        10437 Athens, Greece

        Telephone: 0030 210 5226547

        Fax: 0030 210 5244744

        Email:  info@bioline.gr
        Website: www.bioline.gr

      • Hungary

        HUNGARY

        Distributor

        Kvalitex Scientific Technological Trading Ltd.

        Pannónia u.11
        1136 Budapest

        Hungary

        Telephone: +36 (1) 340-4700

        Fax: +36 (1) 339-8274

        Email: info@kvalitex.hu
        www.kvalitex.hu

      • Iceland

        ICELAND

        Distributor

        MEDOR ehf

        Reykjavíkurvegur 74
        220 Hafnarfjördur

        Iceland

        Telephone: +354-412-7000

        Fax: +354-412-7099

        Email: medor@medor.is
        www.medor.is

      • Ireland

        IRELAND

        Distributor

        Brennan and Company

        Stillorgan Industrial Park
        61 Birch Avenue , Stillorgan Co. Dublin

        Ireland

        Telephone: +353 1 295 2501

        Fax: +353 1 295 2333

        Email: enquiries@brennanco.ie
        www.brennanco.ie

      • Italy

        ITALY

        Distributor

        EuroClone S.P.A.

        Headquarters & Marketing Via Figino, 20/22 - 20016
        Pero (Milano)

        Italy

        Telephone: +39 02 38.19.51

        Fax: +39 02 38.10.14.65

        Email: info.bio@euroclone.it
        www.euroclonegroup.it

      • Latvia

        LATVIA

        Distributor

        Supplied through BioNordika Sweden AB

        Norrbackagatan 47A 113 34 Stockholm
        Sweden

        Telephone: +46 8 30 60 10

        Fax: +46 8 30 60 15

        Email: info@bionordika.se
        www.bionordika.se

      • Lithuania

        LITHUANIA

        Distributor

        Supplied through BioNordika Sweden AB

        Norrbackagatan 47A 113 34 Stockholm
        Sweden

        Telephone: +46 8 30 60 10

        Fax: +46 8 30 60 15

        Email: info@bionordika.se
        www.bionordika.se

      • Luxembourg

        LUXEMBOURG

        Distributor

        Bioké

        Schuttersveld 2 2316 ZA
        Leiden

        The Netherlands

        Telephone: +31 (0)71 720 0220

        Fax: +31 (0)71 568 10 10

        Email: info@bioke.com
        www.bioke.com

      • Netherlands

        NETHERLANDS

        Distributor

        Bioké

        Schuttersveld 2
        2316 ZA , Leiden

        The Netherlands

        Telephone: +31 (0)71 720 0220

        Fax: +31 (0)71 568 10 10

        Email: info@bioke.com
        www.bioke.com

      • Norway

        NORWAY

        Distributor

        BioNordika Norway AS

        P.O.Box 298
        1326 Lysaker

        Norway

        Telephone: +47 23 03 58 00

        E-mail: info@bionordika.no
        www.bionordika.no

      • Poland

        POLAND

        Distributor

        Lab-JOT Ltd. Sp.z o.o.

        Al. Jerozolimskie 214
        02-486 Warszawa

        Poland

        Telephone: +48 22 3359884

        Fax: +48 22 3359819

        Email: biuro@labjot.com
        www.labjot.com

      • Portuagal

        PORTUGAL

        Distributor

        Werfen

        Rua do Proletariado, 1 - Quinta do Paizinho 2790-138 Carnaxide

        Portugal

        Telephone: +351 21 424 73 12

        Fax: +351 21 425 52 80

        Email: dac-pt@werfen.com
        Website: pt.werfen.com

      • Russia

        RUSSIA & CIS

        Distributor

        Skygen

        115093, Moscow, Lusinovskaya st., 36 str.1

        Russia

        Telephone/Fax: +7 (495) 215-02-22

        Email: info@skygen.com
        www.skygen.com

      • Slovak Republic

        SLOVAK REPUBLIC

        Distributor

        BioTech s.r.o.


        Kresánkova 12 Bratislava, 841 05

        Slovak Republic

        Telephone: +421 2 54 77 44 88

        Fax: +421 2 32 20 10 48

        Email: info@biotech.sk

      • Slovenia

        SLOVENIA

        Distributor

        Mikro+Polo d.o.o.

        Zagrebška cesta 22 SI-2000 Maribor

        Slovenia

        Telephone: +386 2 614 33 00

        Fax: +386 2 614 33 20

        Email: info@mikro-polo.si
        www.mikro-polo.si

      • Spain

        SPAIN

        Distributor

        Werfen

        Plaza de Europa 21-23
        08908 L'Hospitalet de Liobregat Barcelona

        Spain

        Telephone: +34 902 20 30 90

        Fax: +34 902 22 33 66

        Email: customerservice-es@werfen.com
        es.werfen.com

      • Sweden

        SWEDEN

        Distributor

        BioNordika Sweden AB

        Norrbackagatan 47A
        113 34 Stockholm

        Sweden

        Telephone: +46 8 30 60 10

        Fax: +46 8 30 60 15

        Email: info@bionordika.se
        www.bionordika.se

      • Switzerland

        SWITZERLAND

        Distributor

        Bioconcept

        Paradiesrain 14 Postfach 427
        CH 4123, Allschwil 1

        Switzerland

        Telephone: +41 (0) 61 486 80 80

        Fax: +41 (0) 61 486 80 00

        Email: info@bioconcept.ch
        www.bioconcept.ch

      • Turkey

        TURKEY

        Distributor

        Plastikҫiler Organize Sanayi Bölgesi (GEPOSB)

        Cumhuriyet Caddesi No:3 41400 GEBZE/KOCAELI Turkey

        Telephone: +0262 751 02 74

        Fax: +0262 751 02 75

        Email: sacem@sacem.com.tr
        www.sacem.com.tr

    • Asia-Pacific
      • China

        CHINA

        Subsidiary

        New England Biolabs (Beijing) Ltd.

        Wangzhuang Lu No. 1
        Tsinghua Tong Fang Science Building B, 6th Floor B , Haidian District, Beijing 100083

        China

        Telephone: 010-82378265/82378266

        Fax: 010-82378262

        Email: info@neb-china.com
        www.neb-china.com

      • Japan

        JAPAN

        Subsidiary

        New England Biolabs Japan, Inc.

        Kuramochi Bldg, 2nd 5F
        2-3 Kotobashi 2-chome , Sumidaku Tokyo 130-0022

        Japan

        Telephone: (0) 3 5669 6191

        Fax: (0) 3 5669 6192

        Tech Support: tech.jp@neb.com
        Email: info.jp@neb.com
        www.nebj.jp

      • Singapore

        SINGAPORE

        Subsidiary

        New England Biolabs, Pte. Ltd

        114 Lavender Street
        #07-58 CThub2 , Singapore 338729

        Telephone: +65 63859623

        Fax: +65 63859617

        Email: sales.sg@neb.com
        Tech Support: techsupport.sg@neb.com
        www.neb.sg

      • Australia

        AUSTRALIA

        Distributor

        Genesearch Pty. Ltd.

        Unit 3 Arundal Central 8 Technology Drive
        Arundel , Queensland 4214

        Australia

        Telephone: (07) 55940299

        Fax: (07) 55940562

        Email: info@genesearch.com.au
        www.genesearch.com.au

      • HongKong

        HONG KONG

        Distributor

        BioArrow Technology Limited

        21/F. Federal Centre, 77 Sheung On Street,
        Chai Wan

        Hong Kong

        Telephone: +852 2179-7168/2179-7193

        Fax: +852 2147-4665

        Email: sales@bioarrow.com

      • Inida

        INDIA

        Distributor

        Imperial Life Science (P) Limited

        Plot #463, Pace City II, Sector -37 Gurgaon -122 001
        Gurgaon

        India

        Telephone: +91-124-4559800-99

        Fax: +91-124-4559801

        Email: neb@imperialls.com
        info@imperialls.com
        www.imperialls.com

      • Indonesia

        INDONESIA

        Distributor

        PT. GeneCraft Labs

        No.9 JI.Meruya Ilir No.88 Business Park Kebon Jeruk Blok F.2
        Jakarta 11620

        Indonesia

        Telephone: +62-21-5890-3119

        Fax: +62-21-5890-3151

        Email: sales@genecraftlabs.com
        www.genecraftlabs.com

      • Korea

        KOREA, REPUBLIC OF

        Distributor

        For all NEB products excluding the following lines: NEBNext® products for NGS library preparation and Luna® Universal products for qPCR and RT-PCR, please contact:

        Koram Biotech Corp.

        7F, Koram Venture Town 907-1 Daechi-Dong
        Kangnam-Gu Seoul 135-280

        Korea

        Telephone: 82-2-556-0311

        Fax: 82-2-556-0828

        Email: koram@korambiotech.com
        www.korambiotech.com

      • Korea

        KOREA, REPUBLIC OF

        Distributor

        For NEBNext® products for NGS library preparation and Luna® Universal products for qPCR and RT-PCR, please contact: 

        PhileKorea Technology

        #A-606B Woolim Lions Valley 168 Gasan Digital -1-ro, Geumcheon-gu
        Seoul 08507

        Korea

        +82 2 2105 7020

        +82 2 2105 7025

        Email: info@philekorea.co.kr
        www.philekorea.co.kr

      • Malaysia

        MALAYSIA

        Distributor

        Next Gene Scientific Sdn Bhd

        No 7-2, Jalan Puteri 1/7, Bandar Puteri,
        47100 Puchong,

        Selangor, Malaysia.

        Telephone: +603-8051 5106

        Fax: +603-8051 5107

        Email: sales@nextgene.my
        www.nextgene.my

      • NewZealand

        NEW ZEALAND

        Distributor

        Genesearch Pty Ltd

        15/10 Airborne Road
        Rosedale , Auckland 0632

        New Zealand

        Toll Free Phone(NZ Only): 0800 870 424

        Phone: +64 9 887 0424

        Email: orders@genesearch.co.nz
        www.genesearch.co.nz

      • Pakistan

        PAKISTAN

        Distributor

        Pakistan Hospital and Industrial Laboratory Co. (PHILCO)

        32 - Abkari Road
        New Anarkali , Lahore 54000

        Pakistan

        Telephone: 0092-42-37324276

        Fax: 0092-42 - 37360514

        Email: philcopakistan@yahoo.com

      • Taiwan

        TAIWAN

        Distributor

        Taigen Bioscience Corp.

        3F, No. 150, Section 4 Chen-Der Road
        Shi-Lin , Taipei

        Taiwan

        Telephone: (02) 28802913

        Fax: (02) 28802916

        Email: order@taigen.com
        www.taigen.com

      • Thailand

        THAILAND

        Distributor

        Theera Trading Co. Ltd.

        64 Charan Sanit Wong Road, (Charan 13)
        Bangkokyai , Bangkok 10600

        Thailand

        Telephone: (02) 412-5672

        Fax: (02) 412-3244

        Email: info@theetrad.com
        www.theetrad.com

      • Vietnam

        VIETNAM

        Distributor

        BCE Vietnam


        Telephone: 84 4 62811082

        Fax: 84 4 62811083

        Email: tamnt@bcevietnam.com
        www.bcevietnam.com.vn

    • Latin America
    • Africa and Middle East

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