CustomerService_banner

US Customer & Order Support

New England Biolabs values its customers, and strives to make their experience the best it can be. While your technical/scientific questions should be directed to Technical Support, our Customer Service representatives are available to answer your questions about pricing, product availability, ordering and shipping.

If you are looking to order products from NEB for the first time and need to set up a new account with us, please compete and submit the necessary documentation to us.

We're here to help.

Request US Customer & Order Support

Phone: 1-800-632-5227 (Monday - Friday 9:00 AM - 8:00 PM EST)
Email: customerservice@neb.com (International customers: please contact your local subsidiary or distributor)
Online form: Request support below.

*
Required

 


 

International Order Support
For order support outside of the US, please contact your local subsidiary or distributor.
Your Contact Information




Contact Information
This information is optional if you prefer to leave anonymous feedback. However, it is helpful for us to have your contact information, should we wish to reply to your comments.




Additional Information Requested








Order Information



Details of your Question/Comments


Need assistance with this form?