Privacy Statement for California Residents

This Privacy Statement supplements the information contained in the Privacy Policy of New England Biolabs, Inc. (“NEB,” “we,” “us,” “our”) and applies only to visitors, users, and others who reside in the State of California (“consumers,” or “you”). The purpose of this Statement is to ensure compliance with the California Consumer Privacy Act (“CCPA”) and other California privacy laws, as applicable.

Information Collected
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to a consumer or device (“Personal Information”). Covering the last 12-month period, the table below lists the categories of Personal Information collected by us, to the extent such Personal Information is subject to CCPA requirements. 




3rd party sharing**


Name, address, telephone, email address, job title, username, password, IP address



Personal Information categories listed in Cal. Civ. Code Sec. 1798.80(e)

Education, employment history, bank account/credit card/debit card number



Protected Classification Characteristic under California or federal law

Age, sex, national origin



Commercial information

Products or services purchased, obtained, considered; purchasing histories



Internet activity information

Browsing history, search history, information on interaction with a website, application, advertisement or email



Professional or employment-related information

Employment information, (including areas of business/scientific interest), job title



Geolocation data

Physical location, movements



Biometric information

Genetic, physiological, behavioral and biological characteristics



Sensory data

Audio, electronic, visual, thermal, olfactory information




Sharing Personal Information With Third Parties
** We may share your Personal Information with the following categories of third parties for a business purpose:

  1. Service providers, including advertising networks, internet service providers, data analytics providers, operating systems/platforms, social networks, market research providers, accountants, and auditors
  2. Distributors
  3. Data aggregators

When we do so, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and use it only for the purpose of performing the contract.
In the preceding 12 months, we have disclosed the following categories of Personal Information for a business purpose:

  • Identifiers
  • California Civil Code personal information categories
  • Protected classification characteristics under California or federal law
  • Commercial information
  • Internet activity information
  • Professional or employment-related information
  • Geolocation data

Sources of Personal Information
We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you or your agent.
  • Directly and indirectly from activity on websites we control (the “Sites”); for example, from submission forms on our Sites, or website usage details collected automatically.
  • From affiliates or third parties that interact with us; for example, a distributor, or a trade show, event or webinar service provider or sponsor.
  • From publicly available information.

Business Purposes for Collecting Personal Information
We collect the categories of Personal Information listed above for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or product sample, or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate product recalls or process returns.
  • To provide, support, and develop our Sites, products, and services, including for testing, research, analysis, and product development.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Sites, third party sites, and via email (with your consent for email communications where required by law).
  • To help maintain the safety, security, and integrity of our Sites, products and services, databases and other technology assets, and business.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Your Rights and Choices
California residents are entitled to certain rights relating to your Personal Information, including the following:

  • You have the right to request that we disclose certain information to you about our collection, use and/or disclosure of your Personal Information over the past 12 months.
  • You have the right to request the deletion of Personal Information that we collected about you and retained, subject to certain exceptions.

California residents wishing to submit a verifiable request to exercise these rights can do so (up to twice within a 12-month period) by either:

For your protection, when you seek to exercise the rights described above, it will be necessary for us to verify your identity or authority to make the request and confirm that the Personal Information relates to you. We will endeavor to respond to a verifiable consumer request within 45 days of receipt. Please note that your right to deletion of Personal Information is subject to certain exceptions by law. If you submit a request for deletion and we retain any Personal Information under one or more of these exceptions, we will explain this to you in our response. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your Personal Information. You (or your authorized agent) must provide documentation signed by you demonstrating that the agent is authorized to submit a verifiable consumer request on your behalf. 

We do not sell California resident Personal Information (relating to adults and to minors under 18) to a third party, and have not sold California resident Personal Information in the past 12 months. In accordance with your rights under the CCPA, we will not discriminate against you for exercising any of your privacy rights under California law or applicable law.

Changes to Privacy Statement
We reserve the right to modify this supplemental Privacy Statement at any time. Changes will take effect immediately upon their posting on the Site. If we make material changes to this Statement, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Information
Any California resident with a question or complaint relating to the rights and/or disclosures outlined in this Privacy Statement may contact us at:

New England Biolabs, Inc.
Attn: Customer Service/Privacy
240 County Road
Ipswich, MA 01938
Telephone:  1-800-632-5227

** Please note:  as described above, if you wish to exercise your rights to disclosure or deletion of your personal information, complete and submit the request form or call 1-800-632-5227.