Educational Course Support Program Request

Shipping Address and Contact Information

Enter Date As: MM/DD/YYYY

Although we try to get products to our customers as quickly as possible, because of the continued growth of this program, please allow up to 2 weeks to receive your Educational Course Support order.
Protocol information

All requests must include detailed, published protocols (protocols that your students will use during the course). Protocols must contain exact amounts of each requested reagent required per experiment/student – please highlight on the protocol exactly where this information can be found.

In addition, all requests must include a “Summary of Product Requirements” table.

Product Selection

After Receiving Items
If you have received free course support reagents, we have put together some suggestions on how you can help spread the word.

Note: Under rare instances, requests for items not on the standard list will be considered, but will be delayed due to the need to review the request.  Such requests must include a justification for why items on the standard list cannot be adapted to the course content, along with a protocol describing the use of the materials. Requests that do not include the required information will not be considered.

***Below are the general terms under which we (NEB) provide our products to you, and they will govern all your free product orders from NEB.  Our provision of these products at no cost is expressly conditioned upon your acceptance of these terms, and you will be deemed to have accepted these terms unless you return the products you received to us unopened and unused no later than 10 days after your receipt. 

The products we are supplying to you are for teaching purposes and research use only and are not for any commercial use, or for human or animal therapeutic or diagnostic use. You are solely responsible for making sure that the way you use the products complies with applicable laws, regulations and governmental policies, third party intellectual property rights, and for obtaining all necessary approvals and permissions that you may need related to your use. It is solely your responsibility to make sure the products are suitable for your particular use, that they are used according to established safety procedures and it is your responsibility to conduct any research necessary to learn the hazards involved for any of your uses of goods we are supplying to you. You also have the duty to warn your students, employees, and any auxiliary personnel of any risks involved in using or handling the products. You agree to comply with instructions for use of the goods furnished by us, if any, and not to misuse the goods. You acknowledge that we provide Safety Data Sheets (SDSs) for our products, and that they are available electronically on our web site at, or in paper copy by contacting NEB at 1-800-632-7799, and that you are willing and able to access SDSs by these means. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. New England Biolabs will not be held liable for any damages, claims or suits resulting from the use, storage, handling, contact disposal or transfer of the products.

One or more of these products are covered by patents, trademarks and/or copyrights owned or controlled by New England Biolabs, Inc. For more information, please email us at The use of these products may require you to obtain additional third party intellectual property rights for certain applications. 

Your purchase, acceptance, and/or payment of and for NEB’s products is pursuant to NEB’s Terms of Sale at NEB does not agree to and is not bound by any other terms or conditions, unless those terms and conditions have been expressly agreed to in writing by a duly authorized officer of NEB.

 Collection Notice: In accordance with the California Consumer Privacy Act (CCPA), residents of California may obtain information about the categories of personal information that we are collecting and the business purpose(s) for which personal information is collected here. In accordance with the European Union General Data Protection Regulation (GDPR) and the UK DPA 2018 (incorporating UK GDPR)E.U. and UK residents may obtain information about our privacy practices and their rights under applicable data privacy laws in our Privacy Policy here.