Home Forms Share feedback on your Luna sample

Share feedback on your Luna® sample

Thank you for trying NEB’s Luna qPCR and RT-qPCR products. We value your feedback and would love to hear your thoughts on the performance of our Luna products. Please take a few minutes to fill out the survey below.

If you have not yet tried your sample, please return to this page after you have done so. If you need to request a sample, please click here.

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Please Note:

This offer is valid in the US (excluding Puerto Rico), Canada, the UK, BeNeLux, Bulgaria, Croatia, Czech Republic, Denmark, Finland, Greece, Hungary, Italy, Norway, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland and Turkey. Promotional details may vary in different countries. See terms and conditions for details. Please refer to your local distributor or subsidiary to inquire.

Note: Shipments to metropolitan France only.

Salutation

Title

First Name

Last Name

Institutional Email

Please use the same email used to request the sample

Which sample will you be providing feedback on?

Luna Universal qPCR Master Mix (M3003G)Luna Universal Probe qPCR Master Mix (M3004G)Luna Universal One-Step RT-qPCR Kit (E3005G)Luna Universal One-Step Probe RT-qPCR Kit (E3006G)LunaScript RT SuperMix Kit (E3010G)Luna Probe One-Step RT-qPCR 4X Mix with UDG (M3019)

Who is your primary supplier for this type of product?

Please indicate your primary supplier here:

What qPCR machine did you use for your experiment?

Please specify the other qPCR machine that you used:

What qPCR reagent was used after the RT step?

Did you compare the Luna product to another product?

YesNo

To which supplier's kit did you compare the Luna product?

Please specify the other supplier's name

Please enter the name of the product to which you compared the Luna product.

How did the Luna product compare to the product to which you compared it?

Much betterSomewhat betterAbout the sameSomewhat worseMuch worse

Please use this space to elaborate on the results of your comparison

Did you run any multiplex assays?

YesNo

What fluorophores did you use?

Other fluorophores:

Which CAL fluor?

How often do you use primers/probes designed by you/your lab?

How often do you use primers/probes from another lab/publication?

How often do you use commercially validated primers/probes?

How was the overall performance of the Luna sample?

ExcellentGoodAdequatePoor

What did you like about this product?

What, if anything, did you dislike about this product?

How likely are you to purchase Luna products from NEB?

Definitely willProbably willNot sureProbably will notDefinitely will not

For what reasons will you definitely or probably not purchase Luna products from NEB?

I do not want to switch suppliersI have a lot of unused inventoryI only use what is stocked on-site at my universityI am not satisfied with the priceOther

Other reasons?

On average, how many qPCR and/or RT-qPCR reactions does your lab run per month?

10-100100-10001000+

Please use this space for any additional comments.

Would you allow NEB to use the feedback/quotes you provided in this survey for marketing purposes? We would credit you for your statements by using “Researcher, XYZ University” to keep your identity anonymous.

Yes, that is fineYes, but please consult with me firstNo, please do not

Would you like anyone to contact you in response to the feedback provided?

Yes, please have technical support contact meYes, please have my sales representative contact meNo, thank you

Regarding what would you like technical support to contact you?

Regarding what would you like your representative to contact you?

We would love to see your data. Please attach photos (.doc, .jpg or .pdf) showing how our Luna products worked for you.

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Available products include:

	Luna Universal qPCR Master Mix Rapid, sensitive, and precise dye-based qPCR detection and quantitation of target DNA and cDNA sequences
	Luna Universal Probe qPCR Master Mix Rapid, sensitive, and precise probe-based qPCR detection and quantitation of target DNA and cDNA sequences
	Luna Universal One-Step RT-qPCR Kit Includes everything you need for rapid, sensitive, and precise dye-based qPCR detection and quantitation of RNA targets
	Luna Universal Probe One-Step RT-qPCR Kit Includes everything you need for rapid, sensitive, and precise probe-based qPCR detection and quantitation of RNA targets

Available products include:

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