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Is My Tech Support Question Too Basic?

Are you worried that your question is too basic to call NEB technical support? Nathan offers some reassurance.

Script

Nathan Tanner:

I'd say there's no such thing as a question that's too simple to ask us. We get very basic things about what's in the tubes, or what does a concentration mean, so no question is too basic. And everything is fundamental to making these reactions work, so if there's something you're curious about, go ahead and call us. We'll be happy to help.

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