At New England Biolabs, Inc. (NEB), we take your privacy seriously. In general, when you visit NEB on the Web at www.neb.sg, you can choose how you interact with the website and how much information you share. Visitors can refuse to supply personal- information, with the caveat that it may prevent you from engaging in certain website-related activities.
What We Collect
Within the NEB Website (“neb.com”), you can order products or services, make requests, and register to receive a variety of materials. The types of personal information collected at these pages include your full name, contact details and billing information (including shipping address and end-user), transaction, and credit card information.
In order to tailor our communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your scientific areas of interest, experience with our products, contact preferences, and other information that helps us serve you.
How We Use It
New England Biolabs uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate with you, to update you on services and benefits, and to personalize neb.com for you.
With Whom We Share Your Personal Information
In general, we provide access to your personal information only to agents, vendors or service providers, who help us to provide products or services to you, or otherwise perform functions on our behalf. We will not sell or otherwise transfer your data to a third party for monetary consideration.
We reserve the right to disclose personal information to non-affiliated third parties in limited circumstances, where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, or to protect the safety, rights, or property of our customers, the public, or New England Biolabs.
If we sell or transfer a business unit (such as a subsidiary or division) or an asset (such as a product line) to another company, we may share your personal information with such company under those circumstances.
In addition, we may disclose information about you to a non-affiliated third party at your request or if you consent in writing to the disclosure.
Cookies and Other Tools
If you choose not to take advantage of these interactive features, you can set up your browser to reject cookies or to alert you when a cookie has been sent. The Help section of your browser will tell you how to prevent your browser from accepting cookies. To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.allaboutcookies.org.
Transfer of Data to Other Countries
We use administrative, physical and technical measures to safeguard your personal information and help protect it from unauthorized access. However, no security can be 100% effective, so we cannot guarantee the security of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us at the email address listed below.
New England Biolabs uses both passwords and usernames to authenticate users (i.e. to verify the identity of each registered user). Users are responsible for maintaining the secrecy of their own passwords.
If you have any questions or concerns about this policy, please contact NEB via email at firstname.lastname@example.org.
Effective Date: October 1, 2013