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St. Jude Children's Research Hospital NEBnow®

My NEB Freezer Location and Hours

Location:
Department of Hematology, 3rd Fl outside Rm D3060
262 Danny Thomas Place
Memphis, TN 38105

Hours:
NEBnow Kiosk, 24 x 7 access

Contact:
Joel Otero
Phone: (901) 595-1378
joel.otero@stjude.org

Register for Access
NEBNow Purchasing From Freezer
NEBnow® Purchasing from Your NEB Product Freezer

Learn how to purchase products from an NEBnow freezer. It’s as quick and easy as 1, 2, 3…

Watch Tutorial
cassie_black
My NEB Account Manager

Cassie Black
Phone: (978) 471-0082
cblack@neb.com

Need technical support?
Contact our technical support team to help with your experiments and answer your questions.

Learn more about your NEBnow freezer

NEBnow_FreezerPage_Products_Icon  

Products Available in this Freezer


Inventory is replenished every Thursday. See below for the regularly stocked product list and their estimated availability as of 10/22/2021 2:40 AM.

Are you interested having in an NEB product added to the regularly stocked inventory? Please tell us which product(s) and we'll contact your NEB Account Manager about your request.

Add a Product to Inventory
NEB # Buffers Size Quantity Available
B9000S BSA, Molecular Biology Grade 12 mg 2
B7024S Gel Loading Dye, Purple (6X) 4 ml 2
NEB # DNA Assembly Cloning and Mutagenesis Kits Size Quantity Available
E2611L Gibson Assembly® Master Mix 50 reactions 1
E2611S Gibson Assembly® Master Mix 10 reactions 2
E2621L NEBuilder® HiFi DNA Assembly Master Mix 50 reactions 2
E2621S NEBuilder® HiFi DNA Assembly Master Mix 10 reactions 1
E0552S Q5® Site-Directed Mutagenesis Kit (Without Competent Cells) 10 reactions 2
NEB # DNA Modifying Enzymes and Cloning Technologies Size Quantity Available
M0367S Blunt/TA Ligase Master Mix 50 reactions 2
M0305S Endonuclease V 250 units 2
M0293L Exonuclease I (E. coli) 15,000 units 2
M0206S Exonuclease III (E. coli) 5,000 units 2
M0206L Exonuclease III (E. coli) 25,000 units 2
M0212S Klenow Fragment (3'→5' exo-) 200 units 2
M0212L Klenow Fragment (3'→5' exo-) 1,000 units 2
M0262L Lambda Exonuclease 5,000 units 2
M2200S Quick Ligation™ Kit 30 reactions 2
M2200L Quick Ligation™ Kit 150 reactions 1
M0202S T4 DNA Ligase 20,000 units 2
M0202L T4 DNA Ligase 100,000 units 3
B0202S T4 DNA Ligase Reaction Buffer 6 ml 2
M0201S T4 Polynucleotide Kinase 500 units 2
M0201L T4 Polynucleotide Kinase 2,500 units 3
M0208L Taq DNA Ligase 10,000 units 3
M5505L USER® Enzyme 250 units 3
NEB # Epigenetics Size Quantity Available
R0176S DpnI 1,000 units 2
R0543M DpnII 5,000 units 3
R0106L MspI 25,000 units 2
R3138S SalI-HF® 2,000 units 2
NEB # Genome Editing Size Quantity Available
M0386M Cas9 Nuclease, S. pyogenes 2,000 pmol 1
NEB # Markers & Ladders Size Quantity Available
N3232L 1 kb DNA Ladder 1,000 gel lanes (1 ml) 1
N3232S 1 kb DNA Ladder 200 gel lanes (0.2 ml) 2
N3231L 100 bp DNA Ladder 500 gel lanes (0.5 ml) 1
N3231S 100 bp DNA Ladder 100 gel lanes (0.1 ml) 2
N0552S Quick-Load® Purple 1 kb DNA Ladder 125 gel lanes (1.25 ml) 2
N0551S Quick-Load® Purple 100 bp DNA Ladder 125 gel lanes (1.25 ml) 2
NEB # Nucleic Acid Purification Size Quantity Available
T2010S Monarch® Total RNA Miniprep Kit 50 preps 1
T2030S Monarch® RNA Cleanup Kit (10 μg) 10 preps 1
T2040S Monarch® RNA Cleanup Kit (50 μg) 10 preps 1
T1020L Monarch® DNA Gel Extraction Kit 250 preps 1
T1020S Monarch® DNA Gel Extraction Kit 50 preps 1
T3010S Monarch® Genomic DNA Purification Kit 50 preps 1
T3010L Monarch® Genomic DNA Purification Kit 150 preps 1
T1030S Monarch® PCR & DNA Cleanup Kit (5 μg) 50 preps 1
T1030L Monarch® PCR & DNA Cleanup Kit (5 μg) 250 preps 1
T1010S Monarch® Plasmid Miniprep Kit  50 preps 1
T1010L Monarch® Plasmid Miniprep Kit  250 preps 1
T2050S Monarch® RNA Cleanup Kit (500 μg) 10 preps 1
NEB # PCR, Polymerases & Amplification Technologies Size Quantity Available
N0447S Deoxynucleotide (dNTP) Solution Mix 8 µmol 2
M0210S DNA Polymerase I, Large (Klenow) Fragment 200 units 2
E3005S Luna® Universal One-Step RT-qPCR Kit 200 reactions 2
M3003S Luna® Universal qPCR Master Mix 200 reactions 2
E3010S LunaScript® RT SuperMix Kit 25 reactions 2
M0541L NEBNext® High-Fidelity 2X PCR Master Mix 250 reactions 1
E7645S NEBNext® Ultra™ II DNA Library Prep Kit for Illumina® 24 reactions 1
M0544L NEBNext® Ultra™ II Q5® Master Mix 250 reactions 1
M0530S Phusion® High-Fidelity DNA Polymerase 100 units 2
M0530L Phusion® High-Fidelity DNA Polymerase 500 units 1
M0531S Phusion® High-Fidelity PCR Master Mix with HF Buffer 100 reactions (50 µl) 2
M0531L Phusion® High-Fidelity PCR Master Mix with HF Buffer 500 reactions (50 µl) 1
M0536L Phusion® Hot Start Flex 2X Master Mix 500 reactions (50 µl) 2
M0492S Q5® High-Fidelity 2X Master Mix 100 reactions (50 µl) 2
M0491S Q5® High-Fidelity DNA Polymerase 100 units 2
M0491L Q5® High-Fidelity DNA Polymerase 500 units 1
M0494L Q5® Hot Start High-Fidelity 2X Master Mix 500 reactions 1
M0494S Q5® Hot Start High-Fidelity 2X Master Mix 100 reactions 2
M0297S RNase H 250 units 1
M0314S RNase Inhibitor, Murine 3,000 units 1
M0314L RNase Inhibitor, Murine 15,000 units 1
NEB # Protein Tools Size Quantity Available
P8107S Proteinase K, Molecular Biology Grade 2 ml 2
NEB # Restriction Endonucleases Size Quantity Available
R3552L AgeI-HF® 1,500 units 1
R3552S AgeI-HF® 300 units 2
R0558S AscI 500 units 2
R3136S BamHI-HF® 10,000 units 2
R0739S BsmBI-v2 200 units 2
R0739L BsmBI-v2 1,000 units 1
R3101S EcoRI-HF® 10,000 units 2
R3195S EcoRV-HF® 4,000 units 2
R3104S HindIII-HF® 10,000 units 2
R3142S KpnI-HF® 4,000 units 2
R0147M MboI 2,500 units 2
R0198S MluI 1,000 units 2
R3193S NcoI-HF® 1,000 units 2
R0111S NdeI 4,000 units 2
R3131S NheI-HF® 1,000 units 2
R0189S NotI 500 units 3
R3189L NotI-HF® 2,500 units 1
R3189S NotI-HF® 500 units 3
R0547S PacI 250 units 2
R0146S XhoI 5,000 units 2
NEB # RNA Reagents Size Quantity Available
M0303S DNase I (RNase-free) 1,000 units 1
E2050S HiScribe™ T7 Quick High Yield RNA Synthesis Kit 50 reactions 1
M0525S Quick CIP 1,000 units 2
NEBnow_FreezerPage_SpecialOrder_Icon  

Special Ordering to this Freezer


Looking for a product not currently stocked?

Place an NEBnow special order for any catalog product and save on freight fees. Special orders are consolidated and delivered to the freezer every Thursday at no additional charge.*


How to place a special order with NEBnow:

1. Login and tap Place Special Orders.

2. Type NEB product number and then tap product to select it.

3. Tap Add to Order to add to cart.

4. To add another product, tap Clear and repeat steps 2 and 3 above.

5. To checkout and finalize special order, tap Confirm.


How to pick up a special order:

1. Login and tap Special Order Pickup.

2. Remove product from freezer without scanning and tap Exit or New Activity.



* Special orders placed before midnight on Tuesday will be available for pickup at the freezer on Thursday

NEBnow_FreezerPage_FAQs_Icon  

NEBnow FAQs


Find the answers to some common questions below. Still have a question? Please contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).

Registration

How do I gain access to the NEBnow Freezer?

When will I receive access to the NEBnow Freezer?

How do I change my user registration information?

Scanning

What if my product cannot be scanned?

Do I have to scan each individual product that I remove from the freezer?

What is a "Special Order"?

Freezer Restocking

How often are the NEBnow freezer products replenished?

When restocking the freezer, what if the shipping/picking list barcode does not scan?

Product

How do I locate the product I want in the freezer?

What is a "Special Order"?

How do I know what products are available fore special order?

How do I place a special order from the website?

Password

What if I forget my NEBnow PIN?

Other

What should I do if the freezer appears not to be cold enough or not holding its temperature?

Registration

How do I gain access to the NEBnow Freezer?

You can request access by completing an NEBnow registration form. Click Register for Access under My NEB Freezer Location and Hours.

When will I receive access to the NEBnow Freezer?

NEB will receive your request and will verify your information with your Institutional Freezer Coordinator. Once authorized, you will receive an email with your access information. You should receive this email within 2 business days of submitting your request.

How do I change my user registration information?

To change or update your contact information, please contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com)


Scanning

What if my product cannot be scanned?

If you have difficulty scanning your product’s barcode, you can select the Manual Entry button, which can be found on any of the product screens. Type in the product code, and the product will be added to your running order.

Do I have to scan each individual product that I remove from the freezer?

Yes, each product removed or returned to the freezer must be scanned. Each product you scan will be added to or removed from your order. You will have the opportunity to review and confirm your order prior to checkout.

What is a special order?

Participating freezers allow for the purchase of NEB catalog products not stocked in the freezer. Special orders are consolidated delivered to the freezer on the designated restocking day. See Learn more about your NEBnow freezer to confirm your freezer's participation.


Freezer restocking

How often are the NEBnow freezer products replenished?

NEBnow freezer inventory is replenished on a regular basis. Find your freezer's restocking day by viewing Products Available in this Freezer.

When restocking the freezer, what if the shipping/picking list barcode does not scan?

If the picking list barcode does not scan, please contact NEBnow Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).


Product

How do I locate the product I want in the freezer?

Refer to the map located on the freezer door to locate the tray in which your product is located.

What is a “Special Order"?

Participating freezers allow for the purchase of NEB catalog products not stocked in the freezer. Special orders are consolidated and delivered to the freezer on the designated restocking day. See Learn more about your NEBnow freezer to confirm your freezer's participation.

How do I know what products are available fore special order?

All NEB catalog products are available for Special Order. Select the Special Order button on the home screen to browse NEB products.

How do I place a special order from the website?

At this time, all special orders need to be initiated at participating freezers. See Learn more about your NEBnow freezer for instruction on how to place a special order.


Password

What if I forget my NEBnow PIN?

After three failed attempts of logging into the NEBnow Freezer, you will receive an email providing you with a new PIN. Alternatively, you may contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com) for support.


Other

What should I do if the freezer appears not to be cold enough or not holding its temperature?

Please contact your local Institutional Freezer Coordinator if you notice problems with the freezer.

Ineligible item added to cart

Based on your Freezer Program type, you are trying to add a product to your cart that is either not allowed or not allowed with the existing contents of your cart. Please review and update your order accordingly If you have any questions, please contact Customer Service at freezers@neb.com or 1-800-632-5227 x 8.

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