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MGH Charlestown NEBnow

My NEB Freezer Location and Hours

Location:
Joung Lab, Molecular Pathology, Room 6133
149 13th Street
Charlestown, MA 02129

Hours:
NEBnow® Kiosk, 24 x 7 access

Contact:
Stacy Francis
Phone: (617) 726-5689
sfrancis1@partners.org

NEBNow Purchasing From Freezer
NEBnow® Purchasing from Your NEB Product Freezer

Learn how to purchase products from an NEBnow freezer. It’s as quick and easy as 1, 2, 3…

joanna_hamilton
My NEB Academic Accounts

Joanna Hamilton, Ph.D.
Phone: 978-471-2382
jhamilton@neb.com

Learn more about your NEBnow freezer


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Products Available in this Freezer


Inventory is replenished every Wednesday. See below for the regularly stocked product list and their estimated availability as of 12/7/2021 1:39 AM.

Are you interested having in an NEB product added to the regularly stocked inventory? Please tell us which product(s) and we'll contact your NEB Account Manager about your request.

NEB # Buffers Size Quantity Available
B9007S β-Nicotinamide adenine dinucleotide (NAD+) 0.2 ml 2
NEB # DNA Modifying Enzymes and Cloning Technologies Size Quantity Available
M0293L Exonuclease I (E. coli) 15,000 units 2
M0647S HiFi Taq DNA Ligase 50 reactions 2
M0262L Lambda Exonuclease 5,000 units 2
M2200L Quick Ligation™ Kit 150 reactions 2
M0202L T4 DNA Ligase 100,000 units 3
M0201L T4 Polynucleotide Kinase 2,500 units 2
M0302L T7 Endonuclease I 1,250 units 6
M0208L Taq DNA Ligase 10,000 units 1
M5505L USER® Enzyme 250 units 3
NEB # Genome Editing Size Quantity Available
M0386M Cas9 Nuclease, S. pyogenes 2,500 pmol 2
M0386S Cas9 Nuclease, S. pyogenes 90 pmol 4
M0646T EnGen® Spy Cas9 NLS 500 pmol 2
NEB # Markers & Ladders Size Quantity Available
N3236L 50 bp DNA Ladder 1,000 gel lanes (0.5 ml) 2
NEB # PCR, Polymerases & Amplification Technologies Size Quantity Available
N0446S Deoxynucleotide (dNTP) Solution Set 25 µmol 5
M0530L Phusion® High-Fidelity DNA Polymerase 500 units 3
M0535S Phusion® Hot Start Flex DNA Polymerase 100 units 2
M0535L Phusion® Hot Start Flex DNA Polymerase 500 units 5
M0491S Q5® High-Fidelity DNA Polymerase 100 units 3
M0491L Q5® High-Fidelity DNA Polymerase 500 units 1
M0493L Q5® Hot Start High-Fidelity DNA Polymerase 500 units 2
NEB # Protein Tools Size Quantity Available
P8107S Proteinase K, Molecular Biology Grade 2 ml 9
R3539L BbsI-HF® 1,500 units 1
R3733L BsaI-HF®v2 5,000 units 2

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NEBnow FAQs


Find the answers to some common questions below. Still have a question? Please contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).

Registration

How do I gain access to the NEBnow Freezer?

You can request access by completing an NEBnow registration form. Click Register for Access under My NEB Freezer Location and Hours.

When will I receive access to the NEBnow Freezer?

NEB will receive your request and will verify your information with your Institutional Freezer Coordinator. Once authorized, you will receive an email with your access information. You should receive this email within 2 business days of submitting your request.

How do I change my user registration information?

To change or update your contact information, please contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com)


Scanning

What if my product cannot be scanned?

If you have difficulty scanning your product’s barcode, you can select the Manual Entry button, which can be found on any of the product screens. Type in the product code, and the product will be added to your running order.

Do I have to scan each individual product that I remove from the freezer?

Yes, each product removed or returned to the freezer must be scanned. Each product you scan will be added to or removed from your order. You will have the opportunity to review and confirm your order prior to checkout.

What is a special order?

Participating freezers allow for the purchase of NEB catalog products not stocked in the freezer. Special orders are consolidated delivered to the freezer on the designated restocking day. See Learn more about your NEBnow freezer to confirm your freezer's participation.


Freezer restocking

How often are the NEBnow freezer products replenished?

NEBnow freezer inventory is replenished on a regular basis. Find your freezer's restocking day by viewing Products Available in this Freezer.

When restocking the freezer, what if the shipping/picking list barcode does not scan?

If the picking list barcode does not scan, please contact NEBnow Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).


Product

How do I locate the product I want in the freezer?

Refer to the map located on the freezer door to locate the tray in which your product is located.

What is a “Special Order"?

Participating freezers allow for the purchase of NEB catalog products not stocked in the freezer. Special orders are consolidated and delivered to the freezer on the designated restocking day. See Learn more about your NEBnow freezer to confirm your freezer's participation.

How do I know what products are available fore special order?

All NEB catalog products are available for Special Order. Select the Special Order button on the home screen to browse NEB products.

How do I place a special order from the website?

At this time, all special orders need to be initiated at participating freezers. See Learn more about your NEBnow freezer for instruction on how to place a special order.


Password

What if I forget my NEBnow PIN?

After three failed attempts of logging into the NEBnow Freezer, you will receive an email providing you with a new PIN. Alternatively, you may contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com) for support.


Other

What should I do if the freezer appears not to be cold enough or not holding its temperature?

Please contact your local Institutional Freezer Coordinator if you notice problems with the freezer.