HomeFAQsMy NEBNext Direct Genolytyping Solution 4°C box accidentally froze, can I still use it?
FAQ: My NEBNext Direct Genolytyping Solution 4°C box accidentally froze, can I still use it?
No. The Sample Purification Beads and Streptavidin Beads cannot be frozen. Sample Purification Beads should be stored at RT and Streptavidin Beads at 4°C upon arrival. Please contact technical support (firstname.lastname@example.org) if the beads arrive frozen.