New England Biolabs is working diligently to ensure we keep our employees and their families safe, while maintaining our business continuity. Despite a "Stay At Home" advisory being put in place in Massachusetts, USA, we are deemed an essential business, and our manufacturing and distribution teams continue to be fully operational. We are continuing to work with our suppliers and distribution partners to ensure uninterrupted access to our products and technical support.
HomeFAQsMy Instant Sticky-end Ligase Master Mix has frozen in my freezer. Is this a problem?
FAQ: My Instant Sticky-end Ligase Master Mix has frozen in my freezer. Is this a problem?
No. We have tested the stability of the product after freezing. Free-thaw testing has confirmed that the performance after 20 freeze/thaw cycles is close to that of the original liquid mix. If the product freezes in your freezer, it's likely that the internal temperature is lower than the expected -20°C.
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