FAQ: I received my kit and don’t see any competent cells or transformation reagent. Where are they?

The competent cells and transformation reagent are packaged together (NEB #C1001S) and shipped separately from the kit box at -80°C. Please store the competent cells immediately at -80C° upon arrival. The transformation reagent may be stored at -80°C until ready for use, however, once thawed, it should remain at 4°C and not be re-frozen. The kit box (E1000S) should be stored at -20°C.